Ways we engage
ConsultingFull support for your services business from strategy, service definition, Sales approach, operating model and performance management
SMEActing as SME support on ongoing projects and transformations as well as support M&A due dilligence projects
BoardBoard member for Service companies or product companies with substantial Service ambitions and offerings
InterimShort term interim Executive roles related to Services function or Excellence functions or CEO/COO for Services companies
Full service for your Services business
How can we help you with your project?
1. Service Strategy clarification
Positioning, key drivers, expansion approach, sustainability and roadmap
2. Service offerings
Service definition and categorization, costing & pricing and establishing excellence functions
3.Selling services
Customer segmentation, service value proposition, sales approach and customer execution
4. Services Operating model
Delivery models, roles & responsibilities, organisation and governance
5. Process, tools and training
Process model, tools and systems and training
6. Service performance
Services P&L, targets, KPI's and activity progress tracking
The areas of support for your Services business is based on our proven Services framework
Offerings for the broader business
How can we help you with your project?
Transformation & PMO
Define and set up transformation program and PMO
Excellence functions
Setting up Excellence functions E2E
Overall Operating model
Evaluate and refine overall operating model